I allow no refunds or returns. These are custom illustrations in a personal style, they are not photo realism, whilst I always aim to capture likeness there are some exaggerations made within the style as they are fashion illustrations. 
 

I allow all customers to choose to see a photo before they are sent out or have to be a surprise! 

So please be specific if you like a specific one of my styles, or would like a certain pose/ things to be included. 

I am based in London, so within the UK I send out using Royal Mail First Class. The drawings are sent out in plastic sleeves and board backed envelopes to protect the drawing as much as possible. 

All commissions are completed and sent out within 2 weeks, please specify if there is a more rushed deadline. 

If you are from abroad then I will choose the most appropriate shipping method.